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Award winning Cosmetic Aesthetic Clinic in Liverpool offering a range of Skin Rejuvenation treatments

About Us

Bookings, Cancellations and Payment Policy

Consultations, Bookings and Treatments

A £25 booking fee will be taken for all consultations, Dermalux sessions and taster treatments. All other treatments that are booked will incur a £100 upfront part payment, this will be deducted from final cost of your treatment. 

Treatments requiring Prescriptions
Some treatments that we provide require a prescription. Prescriptions are patient specific and can only be used for the named patient, part payment for prescription items cannot be reimbursed after the prescription has been dispensed, this is one of the reasons why after consultation we give you time to cool off so as to be sure you are making the right decision.

Part payments or deposit payment will be taken when booking an appointment. The outstanding cost of all treatments must be paid for in full on or by the day of treatment. Payment options include BAC’s, Online Invoice, Card or Cash, we no longer accept cheques.

We operate a system which we feel is both fair to patients and practitioner 
We understand things do happen in life, and sometimes appointments do have be cancelled so if for any reason you are unable to attend your appointment and need to cancel your booking we require 48 hours notice - Insufficient notice of cancellation results in us often being unable to refill the appointment so will result in you defaulting your booking fee, except in exceptional circumstances. 

Appointments may occasionally have to be rescheduled by the clinic at short notice should any emergencies or equipment failure occur. We aim to be as flexible as possible when booking appointments and ask that patients please cooperate in these instances. 
In the highly unlikely instance that we do need to alter appointments, we would not be liable for consequential loss due to the necessity for patients to alter their arrangements.